Trajectory

From internship to national rollout

Three years inside Arca Continental — one of Coca-Cola's largest bottlers in Latin America — going from intern to Product Owner of a platform serving nearly a million stores, to leading a loyalty rollout across all of Mexico.

0 countries — corporate loyalty rollout
~0M stores served by the platform I owned
0 teams whose requirements I ran

SEP 2025 — JAN 2026

Digital Lead, Loyalty Programs

Arca Continental · México — national

Owned the national rollout of the loyalty program across Mexico — every distribution center, and the coordinators executing it across regions, territories and sub-territories. The point where corporate strategy became field reality, leading teams that didn't report to me on paper but moved when I said go.

  • national rollout
  • distribution centers
  • regional coordinators

OCT 2023 — SEP 2025

Product Owner — TUALI · Digital Platforms Coordinator

Arca Continental · Monterrey

Product Owner of TUALI, the B2B platform digitizing nearly one million traditional-trade stores for Arca Continental. Part of the team that created GANA — TUALI's loyalty program — and drove it from business case to corporate deployment across México, Ecuador, Perú and Argentina. Ran requirements across Dev, QA, UX/UI, Architecture and Data: I decided what shipped, validated what came back, and sent back what wasn't right.

  • GANA — 0→4 countries
  • ~1M stores platform
  • DEV · QA · UX/UI · ARQ · DATA
  • MX · EC · PE · AR

NOV 2022 — MAY 2023

Global IT Solutions — Internship

Arca Continental · Monterrey

First seat inside a corporate IT organization — left with the map of how enterprise systems actually connect.

2019 — 2023

B.Eng. Industrial & Systems Engineering

Tecnológico de Monterrey

Thesis in automation. Certified along the way in the things I still use daily:

  • process innovation
  • organizational competitiveness
  • multidisciplinary project mgmt
  • systems-vision solutions