SEP 2025 — JAN 2026
Digital Lead, Loyalty Programs
Arca Continental · México — national
Owned the national rollout of the loyalty program across Mexico — every
distribution center, and the coordinators executing it across regions,
territories and sub-territories. The point where corporate strategy became
field reality, leading teams that didn't report to me on paper but moved
when I said go.
- national rollout
- distribution centers
- regional coordinators
OCT 2023 — SEP 2025
Product Owner — TUALI · Digital Platforms Coordinator
Arca Continental · Monterrey
Product Owner of TUALI, the B2B platform digitizing nearly one million
traditional-trade stores for Arca Continental. Part of the team that created
GANA — TUALI's loyalty program — and drove it from business case to corporate
deployment across México, Ecuador, Perú and Argentina. Ran requirements across Dev, QA, UX/UI,
Architecture and Data: I decided what shipped, validated what came back,
and sent back what wasn't right.
- GANA — 0→4 countries
- ~1M stores platform
- DEV · QA · UX/UI · ARQ · DATA
- MX · EC · PE · AR
NOV 2022 — MAY 2023
Global IT Solutions — Internship
Arca Continental · Monterrey
First seat inside a corporate IT organization — left with the map of how
enterprise systems actually connect.
2019 — 2023
B.Eng. Industrial & Systems Engineering
Tecnológico de Monterrey
Thesis in automation. Certified along the way in the things I still use daily:
- process innovation
- organizational competitiveness
- multidisciplinary project mgmt
- systems-vision solutions